Shipping policy

Shipping Policy

Order Processing

Orders are normally processed within 1–2 business days after payment has been confirmed.

Estimated Delivery Time

Orders are generally delivered within 7–12 business days after dispatch.

Delivery estimates are provided in good faith and may vary depending on destination, customs clearance, local courier schedules, weather conditions, and seasonal demand.

Tracking Information

A shipment confirmation email with tracking details will be sent once your order has been dispatched.

Shipping Costs

Shipping fees are calculated during checkout and displayed before payment is completed.

Delivery Delays

Unexpected shipping delays may occur due to customs inspections, public holidays, severe weather, transportation disruptions, or other unforeseen circumstances.

Shipping Support

If your shipment is delayed, lost, or arrives damaged, please contact our support team.

Email: marcenenepa50@outlook.com

We will work with the shipping carrier to investigate the issue and assist you with an appropriate resolution.